Bizzbug is a wonderful resource to help me manage my workload and project management. I'm still amazed that it's not been picked up by more people - so as a true advocate of this very useful collaboration resource - I'm shouting about the benefits of Bizzbug.

This is an updated blog post on 'Blogging tips' - from her early days of blogging, Michelle Carvill has updated the post with more relevant tips and her learnings over the past year of blogging.

Best practice tells us not to use symbols in our subject lines - often to the detriment of clarity of our messages. However, Dr Flint McLaughlin (email guru) shares a study where symbols are used and whilst deliverability is reduced, the clarity of message dwarfs the significance.

It's a digital age - so how are lumbering dinosaurs such as banks going to speed up and get real with what small businesses are looking for today!

Many corporations are now jumping on the Twitter bandwagon to preserve their brand reputation. However, what they should be doing is making their presence count by being as concerned about customer service - as they are their own reputation.

Why is nothing ever as simple as it first seems. This post looks at why organisations are so intent on making what should be simple processes so challenging - and a few businesses that are getting on board with simple and are winning. In a world where time is our least resource - keep it simple and you're on to a winner...