Carvill On Marketing blog

I attended an all day ’seminar’ recently.  A chap I used to work with in a global consultancy left to set up his own business pretty much around the same time I set up on my own.  Over the past 7 years he’s often invited me to get involved with his business activities – however, [...]

Everywhere I turn I am inundated with information about how to ’survive’ in an economic downturn.  Many of the authors focus on ‘improving customer service’ to ’stand out from the crowd’ and ‘help sustain customer retention’.  I totally concur with all this advice – however, this is how I believe all businesses should operate anyway [...]